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Gryphon Computer Support Ltd is one of the leading Computer Technical
Support and Web Design companies in the Bristol, Nailsea, Clevedon and
Portishead
and the Chew Valley areas. We work with hundreds of individuals, small companies and large
businesses, most of whom have come via recommendation.
We are also the publishers of several software applications,
notably AIMS, a leading Auctioneer's Back Office
system, and MoD Form 640 Form Management and Printing system, designed for
UK Ministry of Defence contractors who have to produce MoD formatted bar
code labels, MoD Form 640s, DAB 10 and AG Form 175 etc.
With over twenty
five years experience of
working with PCs we can help with most PC related
problems!
Our Computer
Technical Support Service include: -
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On-site computer repairs,
computer upgrades
and technical support
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New,
custom built PCs
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Web Design and Hosting
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Installing
Wireless Networks (WiFi) and Homeplug networks
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Small
Business Network installation, configuration and
Management of Microsoft Server 2000 and Microsoft
Server 2003
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Database development, particularly in
Microsoft Access
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One-to-one coaching on
PCs and Apple Mac OS10
Our
coverage extends to :-
Bristol, North Somerset and South
Gloucestershire, including Nailsea, Portishead, Clevedon, Wrington,
Backwell, Congresbury, Long Ashton, Weston super Mare, and the Chew Valley etc, Bristol, Avonmouth,
Portbury, Patchway, Filton, Thornbury
Office
Hours 9 - 5 Monday to Friday and 9 am to 12:30 Saturday.
If you need urgent support outside theses times (within
reason) please ring - if we are around we will be happy
to help.
We charge on an hourly rates
basis, with a minimum charge of 30 minutes for each visit. We will
also offer a fixed price quote for work that may take several hours. We can complete most work on site but occasionally it is
better if the work is carried out in our workshops.
In which case, we can collect and return. |
For Computer
Technical
Support call:-
01275 857990
or
Via Mobile
07791 503355
(Note: Reception in the area can be a problem so try the office number
first)
Site Map
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Special Offer on PC Health
Checks....
Our PC Health Check service will help keep
your PC in tip top condition, by optimising performance, checking on
security and anti-virus protection etc., and advising on back-up
procedures etc. We can
also talk over any problems you have with your PC and advise on upgrades
etc. Health Checks normally take around 30 minutes,
depending on what we find.
Our on-site service costs just £49.00 + VAT
(as a special offer, if you quote this web site based offer we will
absorb the VAT). Why not drop your PC off to us on
your way to work and pick it up on your way home!
Please note that if we find a virus on your PC we
may have to make an additional charge to cover it's removal
because of the additional time it can take, We do try to remove
viruses on site but in some circumstances we may need to bring your PC
back to the workshop. If you don't have an Anti-virus or Anti-Spyware
package install we can install one for you at additional cost.
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Supply & Install Wireless (WiFi)
Networks
We can supply and install a
wireless network in your home or office for as little as £125 + VAT.
Using the latest technology, we can enable you to share your broadband
connection with all the the PCs in you home or workplace, share printers
and share files.
We can supply the WiFi
broadband wireless router (the hub which controls the network) and WiFi
cards/dongles for individual PCs and laptops. Most modern laptops
come with built-in WiFi capability, keeping the cost down and enabling
you to browse the Internet and your own PCs from anywhere in the home or
workplace.
For those where WiFi is not
suitable (large stone built houses with solid internal walls, for
example) we can install a wired network. |
Remote Support....
Using powerful Internet based software we
can remotely control your PC just as if we were sitting at it. The
service contract is for 12 months and gives you a FREE PC Health Check,
up to 2 hours on-line support during the year and all the necessary
software you need to enable the service.
If we can't resolve the problem remotely
then we will arrange a site visit and give a 10% discount off of our
normal on-site/workshop rate. Ring 01275
857990 for more information.
The benefits...
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We can check your
system quickly, often when you telephone, and resolve many software
related problems immediately.
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We can do
basic PC Health
Checks on-line
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It is cheaper than the
equivalent number of hours of on-site work.
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It may help diagnose
hardware faults (providing we can log on, obviously)
The limitations....
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You have to be on Broadband. We have to be able to
connect to your PC via the Internet. If there is a hardware fault or
an Internet connection problem we will have to arrange an on-site call, as
normal.
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Depending on the problem you
may have to be sat at the PC to put CD Rom (e.g. Windows CD) in the CD Rom drive
etc., although much of the work can be done unattended.
Managing Networks.....
We are experienced in installing and managing Microsoft Server 2000/2003
networks. We can install the cabling and routers, supply and configure the
server, configure the workstations and provide day to day support etc.
We can remotely control the server,
and iff you are using Windows 2003
Server and Windows XP Professional workstation PCs on your network we can
remotely control ALL the PCs. It will require us to visit
the site and configure the server and PCs. The cost will depend on the
number of PCs. Please ring for a quote -
01275 857990
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